Pasillo moderno con pared de mármol y barandilla de cristal.
Pasillo moderno iluminado con baranda de vidrio y paredes de piedra clara.

Privacy policy

The protection of your personal data is very important to “GRUPO BREMENH GER”, S.A. DE C.V., which is why we have prepared this PRIVACY NOTICE, complying with the FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS, which aims to inform you about the type of personal data we collect from you, how we use, handle and take advantage of it, and with whom we share it.

What personal data do we collect from you?

As a client or user of our services, we may request personal information such as:
  • Your name and surname, place and date of birth, address, and occupation.
  • Your email and phone number.
  • Your unique population registration key and your federal taxpayer registration key.
  • Your bank account number and status. Data from your credit or debit card.
  • Official documents and legal documents proving your identity and the information you declare. We do not collect sensitive personal data.

What do we use your personal data for?

We collect and use your personal data to:
  • Confirm your identity.
  • Meet your needs regarding the lodging services provided by our company.
  • Offer promotions, discounts, and complementary services.
  • Comply with applicable legal requirements.
  • Verify the information you provide us.

With whom do we share your information and for what purposes?

The personal data you provide us is processed by personnel hired by the company, in order to provide you with the lodging services you require. Likewise, they are sometimes transferred to third parties, such as travel agencies, digital platforms, tourism service providers, and similar entities. How can you limit the use or disclosure of your personal information? You can limit the use and disclosure of your personal information through the following means:
    • By submitting your request in person at our address, located at Supermanzana 27, Manzana 14, Lotes 13 y 14, Avenida Xel-Ha, exterior number 29-31, Hotel 28, in the City of Cancun, Benito Juárez Municipality, Quintana Roo, Mexico, Postal Code 77509.
    • By sending an email to the following address: hotel28cancun@gmail.com
    • By calling any of our phone numbers: (+52 998) 742 92 10 (cell) and (+52 998) 677 4855 (landline).

How can you access, correct, cancel, or oppose the processing of your personal data?

The exercise of the rights of access, rectification, cancellation, and opposition or the revocation of consent can be done as follows:
    • By submitting your request in person at our address, located at Supermanzana 27, Manzana 14, Lotes 13 y 14, Avenida Xel-Ha, exterior number 29-31, Hotel 28, in the City of Cancun, Benito Juárez Municipality, Quintana Roo, Mexico, Postal Code 77509.
    • By sending an email to the following address: hotel28cancun@gmail.com
    • By calling any of our phone numbers: (+52 998) 742 92 10 (cell) and (+52 998) 677 4855 (landline).

How can you know about changes to this Privacy Notice?

This privacy notice may undergo modifications, changes, or updates, for which we commit to inform you through any of the following means:

How to contact us?

If you have any questions about this Privacy Notice, you can address them to:
    • Supermanzana 27, Manzana 14, Lotes 13 y 14, Avenida Xel-Ha, exterior number 29-31, Hotel 28, in the City of Cancun, Benito Juárez Municipality, Quintana Roo, Mexico, Postal Code 77509.
    • hotel28cancun@gmail.com
    • (+52 998) 742 92 10 (cell) and (+52 998) 677 4855 (landline).